Customer Supper / Technical Specialist 

Join the Ride! Become part of our team at 2moso!

Are you ready to shift into top gear in a dynamic and sporty environment? At 2moso, you’ll have the opportunity to turn your passion for cycling, running, and smartphones into an exciting career! We are looking for a:

What we offer:
Work in a fast-growing, sporty company with short communication lines and plenty of room for initiative.
Competitive salary (€2,500 – €3,600 gross per month, full-time) and solid secondary benefits.
Access to the latest sports products (cycling, triathlon, running, or swimming) to test and purchase at a discount.
Make an impact on customer satisfaction and sales processes.
A motivated team where teamwork and passion for sports are at the heart of everything.

What you’ll do:

As a Technical Support Specialist, you’re the go-to hero for our customers and brands. With expertise, service, and friendliness, you ensure every question — from technical advice to order status — is handled smoothly. Your work is essential to our community’s satisfaction.
Your daily tasks include:

• Providing technical product advice via phone and email.
• Answering questions about orders and deliveries.
• Managing our CRM system and efficiently following up on all contacts.
• Handling complaints and proactively finding solutions.
• Contributing ideas and improvements for our support processes.
• Keeping our website’s FAQ and issue descriptions up to date.
• Processing returns both administratively and physically.

What we ask of you:

• You’re a technically skilled person with a passion for sports — especially cycling, swimming, or running. You’re familiar with sports apps, comfortable helping customers, and a true team player who doesn’t give up easily.
• Experience working in a digital environment, preferably with CRM systems (Hubspot, King, and Google Workspace are a plus!).
• Excellent command of Dutch and English, both written and spoken. Speak German too? That’s a definite advantage!
• Independent, responsible, and proactive.
• Analytical, stress-resistant, and solution-oriented.
• Preferably living in or near Maassluis.

About 2moso
Since 2005, 2moso has been importing and distributing exclusive A-brands in the Benelux and Germany for cycling, running, and swimming. Innovation, sportiness, and quality are at our core. As a Technical Support Specialist, you’re the link that keeps our customers happy and contributes to our continued growth.

Ready for a new challenge? Apply now!
Send your CV and a brief cover letter to HR@2moso.com or call Lizzy Lenting at +31 10 590 3070 for more information.